Terms of Service

1. Purpose

These terms govern access to and use of the HexCore platform, published by POCKET COACH, a French simplified joint-stock company registered with the Lyon trade and companies register under number 998 923 171, and available at hexcore.gg and tournament.hexcore.gg. Creating an account constitutes unreserved acceptance of these terms.

2. The service

HexCore is a management and analysis tool for League of Legends teams: roster, champion pools, compositions, calendar and availability, match preparation, statistics from the Riot Games API, tournament organisation and Discord notifications. The service is neither published nor endorsed by Riot Games.

3. Account and sign-in

Access is exclusively through Riot Sign-On. HexCore holds no password. The security of your Riot account is your responsibility, and any action taken from an open session is deemed to come from you. You can revoke HexCore's access at any time from your Riot account.

The service is available to any holder of a Riot Games account compliant with Riot's terms. A minor may only take out a paid subscription with the agreement of their legal guardian.

4. Teams and organisations

A user can create a team, become its manager and invite members. Team managers and staff have access to members' game data, availability and match preparation notes. By joining a team, you accept this sharing within it.

A team can be attached to an organisation through a double agreement: the organisation issues an invitation code and the team manager redeems it. The attachment gives the organisation's staff read access to the team's data. Either side can end it.

Deleting a team is final for its members. Where the team took part in a tournament, its results are kept for the integrity of competitions.

5. Plans and prices

HexCore offers a free plan, subject to usage quotas, and a paid Premium plan billed monthly or yearly. The features and prices in force, expressed in euros, appear on the pricing page, which prevails. VAT not applicable, article 293 B of the French General Tax Code. A subscription is taken out for one specific team.

The subscription renews automatically at the end of each period until cancelled. Prices may change; any change is announced at least thirty days before it applies to existing subscriptions, and you may cancel free of charge before it takes effect.

6. Payment

Payments are handled by Stripe. HexCore has no access to any banking data. A payment failure results in the suspension of Premium features and the team returning to the free plan.

7. Right of withdrawal

As a consumer within the meaning of the French Consumer Code, you have fourteen days to withdraw from a subscription. As the service is supplied immediately, you are invited, at the time of subscribing, to expressly request immediate performance and to waive your right of withdrawal. Absent such a request, the right is exercised by simply writing to nicolas@hexcore.gg.

8. Cancellation

You can cancel your subscription at any time from your billing area. Cancellation takes effect at the end of the current period: Premium features remain available until then and no pro rata refund is due. The team's data is kept, only Premium features become unavailable.

9. Donations

After registering for a tournament, a one-off donation may be offered for the benefit of the organiser. A donation is voluntary, gives no entitlement in return and is non-refundable. Its amount and the team name may be announced in the Discord channels linked to the tournament.

10. Quotas and fair use

The free plan includes monthly quotas, displayed within the platform. These limits may be adjusted to preserve the stability of the service and compliance with the quotas imposed by the Riot Games API.

11. Content you publish

You remain the owner of the content you publish, in particular logos, team names and notes. You warrant that you hold the necessary rights and grant HexCore the right to display them for the purposes of the service. Any illegal or misleading content, or content infringing a third party's rights, may be removed.

12. Prohibited uses

• bulk extracting, copying or reselling the platform's data;
• circumventing quotas, authentication or plan restrictions;
• disrupting the service or the Riot Games API, or attempting to reverse engineer it;
• impersonating a team, an organisation or a player;
• using the service in breach of Riot Games' terms.

13. Availability

The service is provided as is, with no guarantee of continuous availability or of the accuracy of game data, which depends on the Riot Games API. Interruptions for maintenance or upgrades may occur. Some features rely on third-party services, Riot Games, Discord and Stripe, whose unavailability is beyond HexCore's control.

14. Liability

HexCore is liable for direct damage resulting from a breach attributable to it. It cannot be held liable for competitive decisions taken on the basis of the analyses provided, nor for the unavailability of a third-party service. Nothing in these terms excludes liability that cannot lawfully be excluded, in particular towards a consumer.

15. Suspension

In the event of a breach of these terms, access may be suspended or terminated after informing the user, except in an emergency or where the law requires otherwise. A subscription interrupted on this ground gives no entitlement to a refund.

16. Changes to these terms

These terms may be amended. Subscribers are informed at least thirty days before a substantial change takes effect and may cancel free of charge during that period.

17. Governing law and disputes

These terms are governed by French law. In the event of a dispute, an amicable solution will be sought first: any complaint can be sent to nicolas@hexcore.gg and will be answered as promptly as possible. Failing agreement, the dispute falls within the jurisdiction of the competent French courts.

These terms are drafted in French. The English, Spanish and German versions are provided for information only; in the event of any discrepancy, the French version prevails.